Cloudera Operational Services is a subscription service that manages customers’ Cloudera environments on a 24/7/365 basis by a team of expert Cloudera engineers.
Abstract away the complexity of building, deploying and managing data and analytics projects by letting Cloudera experts take care of critical platform tasks
Enhance the success of big data implementations by leveraging industry best practices
Increase reliability of Cloudera environments by applying latest upgrades and patches, hotfixes, failover testing, multi-tenant management and root cause analysis.
Enable customers to be up and running quickly with their data and analytics implementations
Focus your IT resources on building value-add data applications, while Cloudera expert engineering manages and maintains the platforms
Take advantage of Cloudera proven track record of supporting data and analytics platforms at leading companies, to run your demanding workloads at scale
Gain access to the latest innovations in open source through latest Cloudera releases.
24/5 Excluding Holidays
Updates, Patching, and Hotfixes
Rolling or Express Upgrade
Scheduled Review Call
Incident Root Cause
Multi-Cluster Failover Testing
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